Faq

Q) I’ve no User ID and password - how can I obtain them?

A) To obtain your parameters click here, you’ll be asked to compile a form to obtain the information necessary to identify you as a first-time exhibitor or one who has already participated in expos held by Rimini Fiera: in the latter case, you’ll be able to see the records of your previous participations.

Q) I’ve forgotten my password - how can I recover it?

A) To obtain your password click here , you’ll be asked for your User ID and the e-mail given during registration.

Q) I’ve already got a record of invoiced exhibit space and would like to book some services – how can I do so?

A) Just access the reserved area and choose the files, option. Then, at the expo for which you have an exhibit space file open, select the icon

Q) I want to book some services, but don’t understand the difference between the “FILE” and “TROLLEY” sections

A) The “FILE” section shows all the service requests you’ve sent to our technical department, whether via FAX with the paper forms, or those booked directly online. The “TROLLEY” section contains the service items you have modified or added, but haven’t yet sent to the Technical Office: you can send them by using the appropriate ‘Confirm Order’ button.